How much is shipping for yoox?

How much is shipping for yoox?

Our delivery costs are flat and there are no extra costs at delivery (duties are on us!)….Shipping Times and Costs.

Shipping Times Cost
Standard 12-15 business days $ 9.95
Express 2-4 business days $ 19.95

Where does yoox ship from?

Bologna (Italy)
We ship all orders from our warehouse in Bologna (Italy).

Who does yoox ship with?

UPS
UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our U.S. distribution center.

Does yoox provide free returns?

Exchanges. If you wish to change the size and/or color of an item that you purchased, you can do so at no additional cost within 60 days of delivery date. Fill out the Return Form, choose the “Exchange” option and select a replacement size and/or color from those available.

Where is the yoox warehouse?

Our warehouse in Bologna (Italy) will prepare your order and ship it to our U.S. distribution center.

Where is yoox US distribution center?

Helping fulfill those orders will be Yoox distribution centers in the New Jersey city of Clifton, Tokyo and Shanghai.

Is yoox second hand?

The products for sale on yoox.com are all absolutely new with the exception of Vintage items, which are carefully selected by international experts, also based on their excellent state of preservation.

Can YOOX COM be trusted?

YOOX has a consumer rating of 2.03 stars from 401 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about YOOX most frequently mention customer service, credit card and wrong size problems. YOOX ranks 219th among Women’s Clothing sites.

Where are yoox based?

Milan , Italy
YOOX Net-a-Porter Group

Type Società per Azioni
Headquarters Milan , Italy
Area served Worldwide
Key people Geoffroy Lefebvre (CEO), Federico Marchetti (Chairman)
Products Fashion products

How long do yoox returns take?

Refund Times and Procedures Refunds are processed within approximately between three (3) to seven (7) business days of our receipt of the returned merchandise and confirmation that the return conditions have been satisfied.

Can you exchange on YOOX?

You can exercise your right to return using one of the following methods: a) Online submission to the Vendor of the Return Form found in the Customer Care area, completed in its entirety; in this instance, the Vendor will send you an e-mail confirming that they have received your return request.

Who owns Yoox?

COMPAGNIE FINANCIERE RICHEMONT SA
Richemont Italia Holding S.p.A.
YOOX Net-a-Porter Group/Parent organizations